I didn't get my welcome email or have since lost it. How can I have it resent?
The welcome email contains your site's IP address, name servers, control panel login, and getting started information.
Remember, you will not get the welcome email until after you pay for your new hosting. Then it takes up to 1 hour for Shared Web Hosting, and up to 48 hours for Dedicated Hosting.
If you still never received your welcome email, please check your spam and junk folders. If it is not there, make sure to whitelist hostig@stratusbusinesssolutions.com.com before requesting it again.
If you need your welcome email resent, please contact Stratus Hosts via phone, live chat, or an email to sales@stratusbusinesssolutions.com including your domain for which you want the welcome email.